Privacy Policy

Last updated: January 3, 2026

Introduction

Eevi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Profile Information: Language preferences and learning goals
  • Voice Data: Audio recordings of your voice during language practice sessions
  • Payment Information: Processed securely by Stripe; we do not store your full payment card details
  • Communications: Messages you send to us for support or feedback

Information Collected Automatically

  • Usage Data: Learning progress, lesson completion, time spent practicing
  • Device Information: Device type, operating system, unique device identifiers
  • Log Data: IP address, access times, pages viewed, app crashes

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process your voice input to provide real-time language feedback
  • Track your learning progress and personalize your experience
  • Process payments and manage your subscription
  • Send you important updates about the Service
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve the Service
  • Detect, prevent, and address technical issues and fraud

Voice Data Processing

Our Service uses voice recognition to help you practice speaking. When you use voice features:

  • Your voice is transmitted to Google's servers for real-time speech processing via Gemini Live
  • Voice data is processed to provide pronunciation feedback and conversation responses
  • Audio is processed and retained to improve our services
  • Transcriptions may be retained to improve your learning experience and track progress

You can use the Service without voice features, though this will limit functionality.

Third-Party Services

We use trusted third-party services to operate our Service:

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • All data is encrypted in transit using TLS/SSL
  • Data at rest is encrypted using industry-standard encryption
  • Access to personal data is restricted to authorized personnel only
  • We regularly review and update our security practices

Your data is stored on servers located in the European Union and/or United States through our service providers.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

How to Delete Your Account

You can delete your eevi account at any time through the following methods:

  • In the app: Go to Settings → Account Management → Delete Account
  • By email: Send a request to privacy@eevi.ai

What happens when you delete your account:

  • Your personal information is permanently deleted within 30 days
  • Your learning progress and conversation history are removed
  • Any active subscription is cancelled
  • You will be signed out of all devices
  • This action cannot be undone

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@eevi.ai. We will respond to your request within 30 days.

Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@eevi.ai, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your data, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or through the Service.

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

This privacy policy is effective as of January 3, 2026 and will remain in effect except with respect to any changes in its provisions in the future.